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  • About Us

MY STORY

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  • Global Locations

We empower brands to elevate customer service at scale by analyzing, enriching, and automating text communication

Since our inception, we’ve dedicated ourselves to developing intelligent chatbots that provide seamless, personalized, and efficient communication solutions for businesses across various industries

Pelayanan Terdepan

Memberikan pelayanan prima dan personal, didukung oleh sistem pemesanan dan konsultasi modern seperti AI

Tingkatkan Efisiensi Layanan

Menerapkan teknologi AI untuk mempercepat antrian, penjadwalan, dan respon terhadap kebutuhan pelanggan.

Dukungan Maksimal Tanpa Batas

Menyediakan layanan pelanggan yang responsif dan siap membantu, baik secara online maupun langsung di lokasi.

Berinovasi Untuk Anda

erus berinovasi dalam tren gaya rambut dan metode pelayanan, memastikan pelanggan selalu tampil segar dan percaya diri.

Trusted by 100,000+ teams globally at innovative companies

Urban-AIChatbot
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Fusion-AIChatbot
  • Global Locations

We support over 250,000 users and teams

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Chats Handled
Successfully handle over 10 million customer interactions, ensuring prompt and accurate responses around the clock.
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Customer Satisfaction
Achieve a high customer satisfaction rate of 92%, reflecting the effectiveness and reliability of our AI-powered chatbots.
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Businesses Served
Successfully handle over 10 million customer interactions, ensuring prompt and accurate responses around the clock.
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Languages Supported
Successfully handle over 10 million customer interactions, ensuring prompt and accurate responses around the clock.
  • faqs

Frequently asked questions

Discover our help desk FAQs to learn how we efficiently address your technical issues, ensuring you receive the support needed to stay productive and focused.
View All Questions
You can contact the help desk via phone, email, or through our online support portal, available 24/7 for your convenience.
Our help desk can assist with a wide range of technical issues including software troubleshooting, hardware problems, network connectivity, account access, and general IT support.
Yes, our help desk can provide remote assistance using secure remote access tools to troubleshoot and resolve issues directly on your device.
The help desk operates 24/7 to ensure you receive timely support whenever you need it, including weekends and holidays.

Yes, you can check the status of your support request through our online support portal or by contacting the help desk directly for updates.